Influence of Management on Quality Assurance in National Teacher’s Colleges

Abstract

This study investigated the influence of management on
quality assurance in National Teachers Colleges (NTCs) in Uganda. The
study was prompted by the persistent complaints from key stakeholders
about the deteriorating quality of teacher trainees from the NTCs. The
study used the descriptive cross-sectional sample survey research
design where both qualitative and quantitative approaches to data
collection and analysis were used to gain an in-depth understanding of
the issues that were investigated. Data were collected from 79 lecturers,
three principals, six deputy principals, three academic registrars, and
two officials from the Uganda’s Ministry of Education and Sports. Study
respondents were selected through purposive and convenience
sampling techniques. Data were analysed through the use of
appropriate descriptive and inferential statistics as well as a content
analysis technique. Study results revealed that planning (p=.001<.05),
controlling (p=.047<.05), and directing (p=.000<.05) have statistically
significant influence on quality assurance; meanwhile, organizing
(p=.148>.05) has a statistically weak influence on quality assurance in
NTCs. The researchers thus concluded that management significantly
influences the assurance of quality in NTCs in Uganda, other factors
notwithstanding. It was therefore recommended that periodic audits
and reviews need to be undertaken by managers of NTCs in order to
detect any anomalies regarding quality in their institutions. Besides, the
principles of total quality management need to be incorporated in the
management of quality at NTCs so as to engage all relevant stakeholders
such as students and employees in managing quality at the institutions.
Finally, the managers of NTCs are recommended to benchmark and
adapt best practices of assuring quality from other institutions of higher
education.

https://doi.org/10.26803/ijlter.16.11.8