Exploring Digital and Documentation Issues in State University–LGU Collaborative Programs for Sustainable Quality Education
Keywords:
Accreditation; Digital Literacy; Higher Education; Information and Communication Technology Infrastructure; Local Government Units; Quality Assurance; State UniversitiesAbstract
State Universities and Colleges (SUCs) in the Philippines collaborate with Local Government Units (LGUs) so more students can access higher education, even if not on the main campus. They implement off-campus programs. These collaborations use formal agreements called Memoranda of Agreement. SUCs handle academic matters, while LGUs provide administrative support. However, a major issue arises during accreditation. It is difficult to meet the standards, especially now that digital documentation and a quality assurance system are required. This qualitative–descriptive study examines the challenges faced by the Nueva Ecija University of Science and Technology (NEUST) in preparing for the Accrediting Agency of Chartered Colleges and Universities in the Philippines' accreditation of its off-campus programs. Data were gathered through focus group discussions, interviews, and review of preliminary survey visit accreditation results. A total of 32 participants were purposively selected, including faculty members, administrative staff, and LGU personnel from the Papaya and San Antonio off-campus programs. Key challenges include insufficient digital resources, disorganized record-keeping, and the absence of a centralized documentation system. The study recommends enhancing digital literacy through training, improving coordination between SUCs and LGUs, and investing in information and communication technology infrastructure. The aim is to align institutional processes with quality assurance standards and support Sustainable Development Goal (SDG) 4 – quality education.
https://doi.org/10.26803/ijlter.24.6.23
References
Akintobi, T. H., Barrett, R., Hoffman, L. F., Scott, S. D., Davis, K., Jones, T., De Veauuse Brown, N., Fraire, M., Fraire, R., Garner, J., Gruner, A., Hill, J., Meckel, R., Obi, C., Omunga, P., Parham, Q., Rice, T., Samples, O., & Terrill, T. (2023). The community engagement course and action network: Strengthening community and academic research partnerships to advance health equity. Frontiers in Public Health, 11, 1114868. https://doi.org/10.3389/fpubh.2023.1114868
Antwi, J., Arkoh, A. A., Choge, J. K., Dibo, T. W., Mahmud, A., Vankhuu, E., Wanyama, E., & McKinley, D. W. (2021). Global accreditation practices for accelerated medically trained clinicians: A view of five countries. Human Resources for Health, 19(1). https://doi.org/10.1186/s12960-021-00646-4
Axhami, L. Z., & Axhami, M. (2023). Use of information and communication technologies as a medium for education in Albania. International Journal of Information and Education Technology, 13(12), 1932-1938. https://doi.org/10.18178/ijiet.2023.13.12.2007
Camargo, F. C., Iwamoto, H. H., Galvão, C. M., & Monteiro, D. A. T. (2018). Modelos para a implementação da prática baseada em evidências na enfermagem hospitalar: Revisão narrativa. Texto & Contexto - Enfermagem, 26(4). https://doi.org/10.1590/0104-07072017002070017
Cheung, M., Cooper, A., Dearborn, D., Hill, E., Johnson, E., Mitchell, M., & Thompson, K. (2022). Practices before policy: Research data management behaviours in Canada. Partnership the Canadian Journal of Library and Information Practice and Research, 17(1), Jan-80. https://doi.org/10.21083/partnership.v17i1.6779
Coss-Mandiola, J., Vanegas López, J., Rojas, A., Carrasco, R., Pablo, D., & Campillay-Campillay, M. (2022). Characterization of communes with quality accredited primary healthcare centers in Chile. International Journal of Environmental Research and Public Health, 19(15), 9189. https://doi.org/10.3390/ijerph19159189
Crenshaw, A. H., Allen, P., Fifolt, M., Lang, B., Thomas, A. B., Erwin, P., & Brownson, R. (2024). Challenges and supports for implementing health equity during national accreditation among small local health departments in the United States. Journal of Public Health Management and Practice, 31(2), 196-203. https://doi.org/10.1097/phh.0000000000002096
Dwaikat, N. Y. (2020). A comprehensive model for assessing the quality in higher education institutions. The TQM Journal, 33(4), 841-855. https://doi.org/10.1108/tqm-06-2020-0133
Efogo, F. O. (2020). Does trade in services improve African participation in global value chains? African Development Review, 32(4), 758-772.
https://doi.org/10.1111/1467-8268.12476
Elbadiansyah, E., & Masyni, M. (2022). Evaluation model of internal quality assurance system in universities. Al-Ishlah Jurnal Pendidikan, 14(2), 1157-1172. https://doi.org/10.35445/alishlah.v14i2.1968
Eriksson, K., Kerem, K., & Nilsson, D. (2005). Customer acceptance of internet banking in Estonia. The International Journal of Bank Marketing, 23(2), 200-216. https://doi.org/10.1108/02652320510584412
Hou, A. Y. C., Chan, S. J., Lin, L., & Hu, Z. (2020). Student learning venture overseas in the transnational research partnership – a Taiwan and US PIRE case study. Higher Education Evaluation and Development, 14(1).
https://doi.org/10.1108/heed-01-2020-0001
Hu, W., & Cao, Y. (2023). Advancement of pharmacy accreditation in the field of Chinese higher education. Pharmacology & Pharmacy, 14(9), 376-387. https://doi.org/10.4236/pp.2023.149024
Hussain, W., Spady, W. G., Naqash, M. T., Khan, S. Z., Khawaja, B. A., & Conner, L. (2020). ABET accreditation during and after COVID-19: Navigating the digital age. IEEE Access, 8, 218997-219046. https://doi.org/10.1109/access.2020.3041736
Joo, S., & Peters, C. (2019). User needs assessment for research data services in a research university. Journal of Librarianship and Information Science, 52(3), 633-646. https://doi.org/10.1177/0961000619856073
Kennedy, M., Heffernan, M., Gonick, S. A., & Siegfried, A. (2021). Exploring the linkage between accreditation outcomes and public health emergency preparedness and response. Journal of Public Health Management and Practice, 28(1), E80-E84. https://doi.org/10.1097/phh.0000000000001329
Khan, F. Q., Buhari, S. M., Tsaramirsis, G., & Rasheed, S. (2021). A study of faculty retention factors in educational institutes in context with ABET. Frontiers in Education, 6, 678018. https://doi.org/10.3389/feduc.2021.678018
Kurniasih, N. (2023). Digital literacy: Education for safe internet usage. Engagement Jurnal Pengabdian Kepada Masyarakat, 7(1), 139-150. https://doi.org/10.29062/engagement.v7i1.1534
Kyriakeli, G. (2025). The impact of ISO certification procedures on patient safety culture in public hospital departments. Healthcare, 13(6), 661. https://doi.org/10.3390/healthcare13060661
Lang, B., Kronstadt, J., & Rich, N. (2023). Equity work among accredited health departments in the United States, 2015-2021. Public Health Reports, 139(1_suppl), 106S-112S. https://doi.org/10.1177/00333549231210033
Legowo, M. B., Indiarto, B., & Prayitno, D. (2019). Implementation of Scrum work framework in the development of quality assurance information system. Jurnal Penelitian Pos Dan Informatika, 9(2), 125-139. https://www.researchgate.net/publication/338239076_Implementation_of_Scrum_Work_Framework_in_the_Development_of_Quality_Assurance_Information_System
Lochan Das, R. (2023). Students' adoption of Google Classroom investigated by Technology Acceptance Model. Mier Journal of Educational Studies Trends & Practices, 13(1), 98-113. https://doi.org/10.52634/mier/2023/v13/i1/2337
Madanian, S., Nakarada-Kordic, I., Reay, S., & Chetty, T. (2023). Patients' perspectives on digital health tools. PEC Innovation, 2, 100171. https://doi.org/10.1016/j.pecinn.2023.100171
Ormilla, R. C. G., & Dupra, E. B. (2023). Readiness of higher education institutions for horizontal typology, institutional sustainability and quality assurance. European Journal of Educational Research, 12(2), 881-890.
https://doi.org/10.12973/eu-jer.12.2.881
Quraishi, T., Ulusi, H., Muhid, A., Hakimi, M., & Olusi, M. R. (2024). Empowering students through digital literacy: A case study of successful integration in a higher education curriculum. Journal of Digital Learning and Distance Education, 2(8), 667-681. https://doi.org/10.56778/jdlde.v2i8.208
Rafiq, S., Kamran, F., & Afzal, A. (2024). Investigating the benefits and challenges of interdisciplinary education in higher education settings. Journal of Social Research Development (JSRD), 5(1), 87-100.
https://doi.org/10.53664/jsrd/05-01-2024-08-87-100
Santoso, H. A., & Istiqomah, N. R. (2023). Using Canva to create visual materials in mathematics education. Journal of Mathematics Pedagogy (JoMP), 3(2), 114-120. https://doi.org/10.26740/jomp.v3n2.p114-120
Semerci, Ç., Semerci, N., Ünal, F., & Y?lmaz, E. (2021). Akademisyenlerin akreditasyon alg?lar? üzerine bir inceleme. Asya Ö?retim Dergisi, 9(1), 14-Jan. https://www.researchgate.net/publication/366697956_What_does_Accreditation_Mean_for_Academics_A_Qualitative_Research_on_Quality_in_Higher_Education
Ullah, H., Arshad, S., Akram, M., & Mahmood, W. (2023). Factors influencing quality assurance through semester system at university level. Voyage Journal of Educational Studies, 3(2), 17-30. https://doi.org/10.58622/vjes.v3i2.48
Van Zeebroeck, N., Kretschmer, T., & Bughin, J. (2023). Digital "is" strategy: The role of digital technology adoption in strategy renewal. IEEE Transactions on Engineering Management, 70(9), 3183-3197. https://doi.org/10.1109/tem.2021.3079347
Vinall, R. L., Malhotra, A., & Puglisi, J. L. (2021). Use of team-based learning pedagogy to prepare for a pharmacy school accreditation self-study. Pharmacy, 9(3), 148. https://doi.org/10.3390/pharmacy9030148
Widnall, E., Grant, C., Wang, T., Cross, L., & Velupillai, S. (2020). User perspectives of mood-monitoring apps available to young people: Qualitative content analysis. JMIR Mhealth and Uhealth, 8, e18140. https://doi.org/10.2196/18140
Winkler, K. J., Bennett, E. M., & Chestnutt, H. (2021). Mapping social structures for sustainability transformation at McGill University, Canada. International Journal of Sustainability in Higher Education, 23(6), 1209-1228.
https://doi.org/10.1108/ijshe-04-2021-0164
Zulfikri, F. (2021). Analysis of digital literacy competencies of economics teachers in online learning during the COVID-19 pandemic. Economica, 9(1), 229-241. https://doi.org/10.22202/economica.2020.v9.i2.4523
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Engr. Feliciana P. Jacoba, Analyn M. Gamit, Angelo R. Santos, Sarah C. Alvarez, Jo Neil T. Peria, Atty. Eric G. Claudio

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
All articles published by IJLTER are licensed under a Creative Commons Attribution Non-Commercial No-Derivatives 4.0 International License (CCBY-NC-ND4.0).